Village Pharmacy of Syosset ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. Protected health information ("PHI") handled as part of our pharmacy services is also governed by our HIPAA Notice of Privacy Practices.
1. Information We Collect
- Information you provide: full name, phone number, email address, ZIP code, and (optionally) date of birth submitted through the sign-up form.
- Automatic information: standard log data such as IP address, browser type, referring page, and timestamps, collected through our hosting and analytics providers.
- Advertising pixels: we use the Meta (Facebook) Pixel to measure ad performance. The pixel may record events like page views and form submissions and share hashed identifiers with Meta. See "Advertising & Analytics" below.
2. How We Use Your Information
- To enroll you in the free local delivery program and coordinate deliveries.
- To contact you about your prescriptions, refills, and pharmacy services.
- To improve the website and measure the effectiveness of our marketing.
- To comply with legal, regulatory, and pharmacy-board requirements.
3. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers that help us operate the site, send communications, or process deliveries, under contracts that require them to protect your information.
- Advertising platforms (Meta/Facebook, Google) for aggregated and hashed measurement — see "Advertising & Analytics."
- Authorities when required by law, court order, or to protect rights and safety.
4. Advertising & Analytics
We use the Meta Pixel and may use Google Analytics or similar tools to understand how visitors use our site and to measure ad performance. These tools use cookies and similar technologies and may share hashed identifiers (such as a hashed email) with the providers. We never share medical information, prescription details, or diagnoses with advertising platforms. You can opt out of personalized advertising through:
- Meta's ad settings at facebook.com/settings?tab=ads
- The Digital Advertising Alliance at optout.aboutads.info
- Your browser's "Do Not Track" or cookie-blocking settings
5. Cookies
We use a small number of cookies and similar technologies for essential site functionality and for the analytics described above. You can manage cookies through your browser settings; disabling cookies may affect site functionality.
6. Data Security
We use industry-standard technical and organizational measures to protect your information, including TLS encryption in transit, access controls on stored data, and routine security review. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information collected through the sign-up form for as long as needed to operate the delivery program and to meet legal, accounting, and pharmacy-record retention requirements (generally up to 7 years for pharmacy records).
8. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain sharing. To exercise these rights, contact us using the information below. We will verify your request and respond within the time required by applicable law. California residents have specific rights under the CCPA/CPRA; we do not "sell" personal information as defined under California law.
9. Children
This site is intended for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us with information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date.
11. Contact Us
For privacy questions or requests:
Village Pharmacy of Syosset
38 Cold Spring Rd, Syosset, NY 11791
Phone: (516) 517-3323
12. Meta Disclosure
This site is not affiliated with, endorsed by, sponsored by, or administered by Meta Platforms, Inc., Facebook, or Instagram in any way. Facebook is a trademark of Meta Platforms, Inc.